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| Traffic/Rate Analyst I |
| Evaluates and designs transportation and distribution procedures to maximize delivery efficiency. Researches and analyzes freight costs and classifications, delivery methods, and delivery schedules to minimize delivery costs and... view job details |
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| Alternate job titles: Entry Traffic/Rate Analyst , Freight Cost Analyst I , Logistics and Traffic Specialist I |
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| Traffic/Rate Analyst II |
| Evaluates and designs transportation and distribution procedures to maximize delivery efficiency. Researches and analyzes freight costs and classifications, delivery methods, and delivery schedules to minimize delivery costs and... view job details |
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| Alternate job titles: Freight Cost Analyst II , Intermediate Traffic/Rate Analyst , Logistics and Traffic Specialist II |
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| Traffic/Rate Analyst III |
| Evaluates and designs transportation and distribution procedures to maximize delivery efficiency. Researches and analyzes freight costs and classifications, delivery methods, and delivery schedules to minimize delivery costs and... view job details |
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| Alternate job titles: Freight Cost Analyst III , Logistics and Traffic Specialist III , Senior Traffic/Rate Analyst |
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| Contact Center Traffic and Scheduling Analyst II |
| Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet... view job details |
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| Alternate job titles: Call Center Traffic and Scheduling Analyst II , Customer Service Center Traffic and Scheduling Analyst II , Traffic Workforce Analyst II |
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| Contact Center Traffic and Scheduling Analyst III |
| Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet... view job details |
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| Alternate job titles: Call Center Traffic and Scheduling Analyst III , Customer Service Center Traffic and Scheduling Analyst III , Traffic Workforce Analyst III |
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| Contact Center Traffic and Scheduling Assistant |
| Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring, balancing,... view job details |
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| Alternate job titles: Call Center Traffic and Scheduling Assistant , Contact Center Traffice and Scheduling Coordinator , Customer Service Center Traffic and Scheduling Assistant , Traffic Workforce Assistant |
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| Contact Center Traffic and Scheduling Manager |
| Manages a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Oversees the configuration of the Automatic Call... view job details |
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| Alternate job titles: Call Center Traffic and Scheduling Manager , Customer Service Center Traffic and Scheduling Manager , Traffic Workforce Manager |
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| Contact Center Traffic and Scheduling Senior Assistant |
| Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring, balancing,... view job details |
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| Alternate job titles: Call Center Traffic and Scheduling Senior Assistant , Contact Center Traffice and Scheduling Senior Coordinator , Customer Service Center Traffic and Scheduling Senior Assistant , Traffic Workforce Senior Assistant |
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| Contact Center Traffic and Scheduling Supervisor |
| Supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to... view job details |
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| Alternate job titles: Call Center Traffic and Scheduling Supervisor , Customer Service Center Traffic and Supervisor , Traffic Workforce Supervisor |
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| Traffic Clerk I |
| Provides administrative and clerical support to the traffic operations function of an organization. Responsible for all aspects of routing, shipping, logging, and tracking of inbound and outbound orders. Contacts transporters for... view job details |
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| Alternate job titles: Traffic Operations Support Associate I , Traffic/Shipping Coordinator I |
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