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Librarian |
Develops and maintains a collection of books and other materials and provides research and reference support to library users. Researches publications and suggests new sources and offerings for acquisition to enhance the... view job details |
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Alternate job titles: Librarian |
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Technical Customer Support Manager |
Manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Implements processes that... view job details |
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Alternate job titles: Technical Client Service Manager |
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Technical Customer Support Representative I |
Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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Alternate job titles: Technical Client Support Representative I , Technical Customer Support Representative - Tier 1 |
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Technical Customer Support Representative II |
Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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Alternate job titles: Technical Client Support Representative II , Technical Customer Support Representative - Tier 2 |
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Technical Customer Support Representative III |
Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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Alternate job titles: Technical Client Support Representative III , Technical Customer Support Representative - Tier 3 |
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Technical Customer Support Specialist I |
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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Alternate job titles: Technical Client Support Specialist I |
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Technical Customer Support Specialist II |
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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Alternate job titles: Technical Client Support Specialist II |
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Technical Customer Support Specialist III |
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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Alternate job titles: Technical Client Support Specialist III |
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Technical Customer Support Specialist IV |
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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Alternate job titles: Technical Client Support Specialist IV |
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Technical Customer Support Supervisor |
Supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains staff in products,... view job details |
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Alternate job titles: Technical Client Service Supervisor |
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