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| Technical Support Analyst II | | Compare |
| Alternate job titles: Technical Solutions Support Analyst II | Technical Support Advisor II |
| Provides technical support to system users within an organization. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Assists users in implementing solutions.... view job details |
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| Technical Customer Support Representative II | | Compare |
| Alternate job titles: Technical Client Support Representative II | Technical Customer Support Representative - Tier 2 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Technical Support Analyst I | | Compare |
| Alternate job titles: Technical Solutions Support Analyst I | Technical Support Advisor I |
| Provides technical support to system users within an organization. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Assists users in implementing solutions.... view job details |
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| Technical Support Analyst III | | Compare |
| Alternate job titles: Technical Solutions Support Analyst III | Technical Support Advisor III |
| Provides technical support to system users within an organization. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Assists users in implementing solutions.... view job details |
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| Technical Customer Support Specialist II | | Compare |
| Alternate job titles: Technical Client Support Specialist II |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Sales Support Specialist II | | Compare |
| Alternate job titles: Intermediate Technical Sales Support | Technical Sales Advisor II |
| Provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Provides... view job details |
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| Technical Customer Support Representative I | | Compare |
| Alternate job titles: Technical Client Support Representative I | Technical Customer Support Representative - Tier 1 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Technical Customer Support Representative III | | Compare |
| Alternate job titles: Technical Client Support Representative III | Technical Customer Support Representative - Tier 3 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Technical Customer Support Team Leader | | Compare |
| Alternate job titles: Technical Client Support Team Leader |
| Leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Possesses broad knowledge of the... view job details |
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| Technical Customer Support Specialist I | | Compare |
| Alternate job titles: Technical Client Support Specialist I |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Solution Consultant II | | Compare |
| Alternate job titles: Technical Product Solutions Engineer II | Technical Solutions Sales Support Engineer II |
| Supports both the pre-sales scoping process and the post-sales design and implementation activities for complex technical products. Prepares and delivers sales demos and facilitates technical requirements gathering sessions. Reviews... view job details |
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| Technical Customer Support Manager | | Compare |
| Alternate job titles: Technical Client Service Manager |
| Manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Implements processes that... view job details |
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| Technical Customer Support Supervisor | | Compare |
| Alternate job titles: Technical Client Service Supervisor |
| Supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains staff in products,... view job details |
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| Technical Customer Support Specialist IV | | Compare |
| Alternate job titles: Technical Client Support Specialist IV |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Specialist III | | Compare |
| Alternate job titles: Technical Client Support Specialist III |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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