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| Customer Insights Analyst II | | Compare |
| Alternate job titles: Consumer Insights Analyst II |
| Analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to... view job details |
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| Customer Insights Analyst III | | Compare |
| Alternate job titles: Consumer Insights Analyst III |
| Analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to... view job details |
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| Customer Insights Analyst IV | | Compare |
| Alternate job titles: Consumer Insights Analyst IV |
| Analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to... view job details |
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| Customer Insights Supervisor | | Compare |
| Alternate job titles: Consumer Insights Supervisor |
| Supervises customer market research projects and data analysis. Monitors projects and initial results analysis to provide insights. Ensures the quality and accuracy of studies, surveys, and other research. Utilizes a variety of... view job details |
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| Customer Insights Director | | Compare |
| Alternate job titles: Consumer Insights Director | Director of Consumer Insights |
| Develops and directs customer/consumer insights strategic projects to collect, study and utilize data reflecting customer behaviors, sentiments, trends, and preferences to support product development decisions and shape marketing... view job details |
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| Customer Insights Manager | | Compare |
| Alternate job titles: Consumer Insights Manager |
| Manages customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support... view job details |
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| Customer Experience Analyst | | Compare |
| Alternate job titles: Customer Experience Associate |
| Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Researches best practices to develop metrics and methods to... view job details |
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| Customer Insights Senior Manager | | Compare |
| Alternate job titles: Consumer Insights Senior Manager |
| Leads customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support... view job details |
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| Customer Service Representative II | | Compare |
| Alternate job titles: Customer Care Representative II | Customer Service and Support Representative II |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to... view job details |
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| Technical Customer Support Representative II | | Compare |
| Alternate job titles: Technical Client Support Representative II | Technical Customer Support Representative - Tier 2 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Customer Success Associate II | | Compare |
| Alternate job titles: Customer Onboarding Specialist II | Customer Success Advisor II | Customer Success Specialist (CSS) II |
| Acts as the customer's trusted advisor providing support, guidance, and technical expertise to leverage the organization's products or services to achieve their business objectives. Provides customer training and onboarding to... view job details |
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| Technical Customer Support Specialist II | | Compare |
| Alternate job titles: Technical Client Support Specialist II |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Category Management Analyst II | | Compare |
| Alternate job titles: Category Analyst II | Category Management and Insights Analyst II | Category Research and Metrics Analyst II | New Product /Brand Analyst II | Product Category Strategy and Promotion Analyst II |
| Provides insights and recommendations to optimize new product introductions, distribution, shelving, price, and promotional mix by analyzing marketing and customer data. Responsible for driving category growth within the categories... view job details |
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| Business Data Analyst II | | Compare |
| Alternate job titles: Business Analytics and Insights Specialist II | Business Operations Data Analyst II | Experienced Data Analyst |
| Supports and contributes to external business analytics projects and processes to provide data-driven insights used to advise the client and develop strategies for operational improvements and future business initiatives. Uses... view job details |
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| Customer Service Trainer II | | Compare |
| Alternate job titles: Customer Service Representative Coach II | Customer Service Trainer II - Call Center |
| Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing... view job details |
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